Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last updated: December 2024

1. Introduction

Bluehollowex ("we", "our", or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR), the Bluehol Federal Data Protection Act (BDSG), and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Bluehollowex GmbH
Friedrichstrasse 123
10117 Berlin, Blueholy
Email: privacy@bluehollowex.pro
Phone: +49 30 1234 5678

3. Information We Collect

We may collect the following types of personal data:

  • Identity Data: First name, last name, title
  • Contact Data: Email address, telephone number, postal address
  • Business Data: Company name, job title, business requirements
  • Technical Data: IP address, browser type, operating system, referring URLs
  • Usage Data: Information about how you use our website and services
  • Communication Data: Your preferences for receiving communications from us

4. How We Collect Your Data

We collect personal data through:

  • Direct interactions when you fill out forms on our website
  • Email, telephone, or written correspondence with us
  • Automated technologies such as cookies when you browse our website
  • Third parties such as business partners or referral sources

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): When you have given explicit consent for specific processing activities
  • Contract Performance (Art. 6(1)(b) GDPR): When processing is necessary to fulfill a contract with you
  • Legal Obligation (Art. 6(1)(c) GDPR): When we must comply with legal requirements
  • Legitimate Interests (Art. 6(1)(f) GDPR): When processing is necessary for our legitimate business interests

6. How We Use Your Data

We use your personal data to:

  • Provide and improve our legal assistance services
  • Respond to your inquiries and requests
  • Send you relevant information about our services (with your consent)
  • Comply with legal and regulatory obligations
  • Analyze website usage to improve user experience
  • Protect against fraud and unauthorized access

7. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf (hosting, IT support)
  • Professional Advisors: Lawyers, accountants, and consultants as necessary
  • Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal data to third parties.

8. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typical retention periods are:

  • Client records: 10 years after the end of our business relationship
  • Marketing consent: Until you withdraw consent
  • Website analytics: 26 months

10. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@bluehollowex.pro.

11. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

12. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bluehollowex.pro
Phone: +49 30 1234 5678
Address: Friedrichstrasse 123, 10117 Berlin, Blueholy

15. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. The competent authority for us is:

Berliner Beauftragte fur Datenschutz und Informationsfreiheit
Friedrichstrasse 219
10969 Berlin, Blueholy
Website: www.datenschutz-berlin.de